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Privacy Policy
This Privacy Policy explains how Praxis Audiology (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from praxisaudiology.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve our Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details such as your name, address, phone number, and email.
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Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information such as your username, password, security questions, and other information used for account security purposes.
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Customer support information including the details you provide when contacting us, for example, through email or messages via the Services.
Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
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Companies supporting our Site and Services, such as Shopify.
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Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with requested products or services.
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Third parties with whom we collaborate for advertising or marketing purposes, or to enhance your experience on the Site.
Any information we obtain from third parties will be treated according to this Privacy Policy.
How We Use Your Personal Information
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Providing Products and Services: We use your personal information to provide the Services, process payments, fulfill orders, send notifications regarding your account or purchases, and manage your account. We also may provide customer support and assist with shipping, returns, and exchanges.
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Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending you emails or showing you relevant ads on our Site and other websites. This may also include using your data to personalize your experience.
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Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activities.
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Communicating with You and Service Improvement: We use your personal information to improve our Services, respond to inquiries, and ensure effective communication and service delivery.
Cookies
Like many websites, we use Cookies to improve your experience on our Site. Cookies help us remember
your preferences and analyze user interaction to optimize our Services. You can control cookie settings via your browser preferences, but please be aware that disabling cookies may affect your ability to use certain features of the Site.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties, including:
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Vendors and service providers who perform services on our behalf (e.g., IT support, payment processing, fulfillment, customer service).
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Marketing and advertising partners.
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Affiliates within our corporate group for business purposes.
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In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to enforce our terms of service.
Third-Party Websites and Links
Our Site may include links to third-party websites. These websites have their own privacy policies, and
we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from
children under the age of 13. If you believe your child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
We use reasonable measures to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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The right to access, delete, or correct your personal information.
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The right to restrict or object to certain types of processing.
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The right to withdraw consent where applicable.
To exercise your rights, please contact us at info@praxisaudiology.com. We will respond promptly and in accordance with applicable law.
Complaints
If you have concerns about how we process your personal information, please contact us at info@praxisaudiology.com. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside of the country in which you reside. By using the Services, you consent to the transfer of your information to other countries that may not have the same level of data protection.
Contact
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Praxis Audiology
Address: 3827 S Carson St Carson City, NV 89701
Email: info@praxisaudiology.com
Phone: 775-253-7149